Company’s income from all activities totalled RUB 185.6bn in the reporting period, down by 5.3% from the 2013 level with the general decline in passenger turnover by 11.6%.

Changes in income by operating activity by element, RUB bn

Indicator 2012 2013 2014 Growth on 2013, % Growth on 2012, %
Income from operating activity 183.0 196.1 185.6 94.7 101.4
— income from passenger service 164.1 175.4 164.2 93.7 100.1
in deregulated segment 85.6 88.5 79.3 89.6 92.6
in sleeping cars and compartment carriages 58.0 59.5 59.4 100.0 102.5
international service 27.6 29.1 19.8 68.3 71.9
in regulated state segment 78.5 86.8 85.0 97.8 108.2
from passenger service 69.0 77.7 76.8 98.9 111.4
in open carriages 66.2 75.1 73.7 98.2 111.3
in general carriages 2.8 2.6 3.1 120.9 113.8
Transfer of baggage, freight and mail 9.5 9.2 8.1 88.6 85.2
— income from other activities 18.9 20.7 21.4 103.2 113.3
rolling stock repair and maintenance services 2.3 2.4 2.3 94.5 98.6
provision of non-carriage services in trains 10.4 11.6 11.6 100.0 111.7
premium services 1.8 2.5 3.0 119.4 164.1
linen in trains 7.7 8.1 7.7 95.8 100.7
tea, confectionary and printed media sales 0.9 1.0 0.9 86.3 100.8
other business (rentals, agency fee by agreement) 6.2 6.7 7.5 111.9 121.2

Changes in income by operating activity, RUB bn

Income from Passenger Service

In 2014, income from passenger service reached RUB 164.2bn, down 6.3% on the 2013 level.

In the deregulated segment (passengers travelling in sleeping cars and compartment carriages as well as international passenger service), the Company earned RUB 79.3bn. A 10.4% decline on the previous year’s figure.

In the domestic service (passengers travelling in sleeping cars and compartment carriages) income remained at the 2013 level due to the Company’s marketing policy and dynamic pricing system. A 5% increase in the price of seats in sleeper cars was made only in September 2014. The price of seats in sleeping cars and lux class cars remained the same in 2014 (as in 2013).

In 2014, the Company continued implementation of revenue management system, 14 new routes were added to the regions of application. As at the end of 2014, 166 JSC FPC’s trains were under the system’s management, about 30% of the deregulated domestic segment were covered by the system. In 2014, the rise in passenger turnover in the regions where it was applied was 117%. The growth in demand is due to the launch of Lastochka trains on Moscow — Smolensk and Moscow — Nizhny Novgorod routes. The increase in gross revenue was 4% from the 2013 level.

Since 2014, the challenging international environment has resulted in dramatic passenger turnover loss both in the Company’s trains (36.6% to the 2013 level) and in CIS and Baltic countries (69.9% to the 2013 level), which resulted in income decline for international passenger service by 31.7% from the previous year’s level.

In the regulated segment (seats in open and general carriages), the Company earned RUB 85.0bn. A 2.2% decrease on the previous year is due to a combination of decline in passenger turnover in this segment by 3.5% and the price of seats growth by 4.2%.

Income from carry-on baggage, unaccompanied baggage and mail totalled RUB 8.1bn. An 11.4% decrease from the 2013 level was due to a combination of decline in baggage turnover and unaccompanied baggage in the Company’s own and rented baggage cars by 20% from the previous year and the growth of tariff by 4.2%.

Income from Other Sales

“Other activities” are an integral part of the Company’s business. They include, among other things, rolling stock repair and maintenance services, provision of non-carriage services in trains and renting rolling stock out.

In 2014, income from other sales totalled RUB 21.4bn, up 3.2% on 2013.

Income from other sales accounts for about 11.5% of the total income, against 10.5% in 2013.

In 2014, such services were actively developing as agency agreement activities, including selling voluntary passenger insurance policies in the Company’s ticket offices. Despite the general decline in transfer volumes, income from agency agreements increased by 13% from the 2013 level.

One of the major factors for other sales development in 2014 was bringing to the common standards of the complex of standard services that are provided to passengers in the trains that are under the dynamic pricing system management and when travelling in compartment carriages, sleeping cars and lux class cars in branded trains. Income in this segment of business increased by 119.4% on 2013.

Increased demand for rolling stock from third party clients also improved other activities indicators: income growth from rentals was up 20% from the 2013 level.