
... are set for the period to 2030 (approved by the Board of Directors of JSC FPC on June 28, 2012). JSC FPC will implement these strategic projects, regardless of the economic development scenario; only the scale of the projects to be implemented and the ... ... network and expand multimodal transport services. Improve product offers. Develop key skills and competencies in major functional areas. Strategy implementation results In 2014, the actual figures for passenger traffic, revenue from transportation services,...
... implementing the project will improve customer experience and satisfaction, enabling the Company to target certain market segments with strategic initiatives and position itself appropriately, which is expected to lead to business profitability growth. Expanding ... ... Talgo S.L. trains Double-decker trains Daytime trains Multimodal service Develop key skills and competencies in major functional areas As part of a project aimed at developing key skills and competencies in major functional areas, the Company is implementing ...
... Economics of the Ministry of Railways of the RF. Since 2010, he has functioned as the Head of the Department of Economic Markets and Strategic Development at JSC RZD. In 2012, he was appointed advisor to the President of JSC RZD. Membership in various organisations: ... ... women. Members of the Board of Directors of JSC FPC have flawless professional reputation and significant experience in the area of rail transport and related industries which ensures that the Board of Directors makes efficient decisions within its authority....
In accordance with the strategic guidelines of JSC FPC, based on the integrated system of ranking, the structure of the Company’s investment programme ... ... invested in IT development RUB 1.8 billion was spent on the depot renewal RUB 0.5 billion was invested in IT development. In this area, the priority was given to the development of e-ticket sales, with a total amount of investments of RUB 0.2 billion. RUB ...
... Services Department, Car Control Department, Sales Management Department and Catering Management Department. The formation of corporate quality management system, based on the ISO 9000 international standards is performed by the Deputy General Director for Strategic Development and Corporate Governance. Monitoring Quarterly the Company monitors the satisfaction of passengers, travelling by train, including the assessment of individual departments’ influence, according to their areas of responsibility for various components of the service. The research is conducted by passenger surveys during the trip. The high level of customer satisfaction corresponds to estimates in the range of 4.5 to 5 points. The medium customer satisfaction ...
...,773. Deputy General Directors The Organisational Structure of JSC FPC provides for the distribution of responsibilities in key areas of the Company’s activities among Deputies of General Director. Zoom V. I. Kalyapin First Deputy General Director Date ... ... of JSC RZD. Since 2010, he has held the post of Deputy General Director of JSC FPC. V. V. Mishanin Deputy General Director of Strategic Development and Corporate Management Date of Birth 1974 Education Graduated from the Siberian Academy of Transport with ...